Free PDF Quiz Salesforce - Salesforce-AI-Associate–The Best Test Book

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Salesforce Salesforce-AI-Associate Exam Syllabus Topics:

Topic	Details
Topic 1	AI Capabilities in CRM: Get familiar with the benefits of AI and capabilities of CRM.
Topic 2	Data for AI: Questions about the importance of data quality and different elements or components of data quality are related to this topic.
Topic 3	Ethical Considerations of AI: It delves into the ethical challenges of AI such as human bias in machine learning, lack of transparency, etc. The topic also explains how to apply Trusted AI Principles of Salesforce to given scenarios.
Topic 4	AI Fundamentals: This topic discusses the major principles and applications of AI within Salesforce. It also focuses on different types of AI and their capabilities.

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Salesforce Certified AI Associate Exam Sample Questions (Q57-Q62):

NEW QUESTION # 57
What is a key challenge of human AI collaboration in decision-making?

A. Reduce the need for human involvement in decision-making processes
B. Creates a reliance on AI, potentially leading to less critical thinking and oversight
C. Leads to move informed and balanced decision-making

Answer: B

Explanation:
"A key challenge of human-AI collaboration in decision-making is that it creates a reliance on AI, potentially leading to less critical thinking and oversight. Human-AI collaboration is a process that involves humans and AI systems working together to achieve a common goal or task. Human-AI collaboration can have many benefits, such as leveraging the strengths and complementing the weaknesses of both humans and AI systems. However, human-AI collaboration can also pose some challenges, such as creating a reliance on AI, potentially leading to less critical thinking and oversight. For example, human-AI collaboration can create a reliance on AI if humans blindly trust or follow the AI recommendations without questioning or verifying their validity or rationale."

NEW QUESTION # 58
An administrator at Cloud Kicks wants to ensure that a field is set up on the customer record so their preferred name can be captured.
Which Salesforce field type should the administrator use to accomplish this?

A. Multi-Select Picklist
B. Rich Text Area
C. Text

Answer: C

Explanation:
Explanation
"A text field type should be used to capture the customer's preferred name. A text field type allows the user to enter any combination of letters, numbers, or symbols. A text field type can be used to store names, addresses, phone numbers, or other personal information."

NEW QUESTION # 59
What is the best method to safeguard customer data privacy?

A. Archive customer data on a recurring schedule.
B. Automatically anonymize all customer data.
C. Track customer data consent preferences.

Answer: C

Explanation:
Explanation
"Tracking customer data consent preferences is the best method to safeguard customer data privacy. Data privacy is the right of individuals to control how their personal data is collected, used, shared, or stored by others. Tracking customer data consent preferences means respecting and honoring the choices and preferences of customers regarding their personal data. Tracking customer data consent preferences can help ensure compliance with data privacy laws and regulations, as well as build trust and loyalty with customers."

NEW QUESTION # 60
Cloud kicks wants to decrease the workload for its customer care agents by implementing a chatbot on its website that partially deflects incoming cases by answering frequency asked questions Which field of AI is most suitable for this scenario?

A. Natural language processing
B. Predictive analytics
C. Computer vision

Answer: A

Explanation:
"Natural language processing is the field of AI that is most suitable for this scenario. Natural language processing (NLP) is a branch of AI that enables computers to understand and generate natural language, such as speech or text. NLP can be used to create conversational interfaces that can interact with users using natural language, such as chatbots. Chatbots can help automate and streamline customer service processes by providing answers, suggestions, or actions based on the user's intent and context."

NEW QUESTION # 61
What is a key characteristic of machine learning in the context of AI capabilities?

A. Relies on preprogrammed rules to make decisions
B. Uses algorithms to learn from data and make decisions
C. Can perfectly mimic human intelligence anddecision-making

Answer: B

Explanation:
"Machine learning is a key characteristic of AI capabilities that uses algorithms to learn from data and make decisions. Machine learning is a branch of AI that enables computers to learn from data without being explicitly programmed. Machine learning algorithms can analyze data, identify patterns, and make predictions or recommendations based on the data."

NEW QUESTION # 62
......

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Free PDF Quiz Salesforce - Salesforce-AI-Associate–The Best Test Book

Salesforce Salesforce-AI-Associate Exam Syllabus Topics:

Quiz Efficient Salesforce - Salesforce-AI-Associate - Test Salesforce Certified AI Associate Exam Book

Salesforce Certified AI Associate Exam Sample Questions (Q57-Q62):

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